FAQ's

Are there any age restrictions?

Clients are required to be in possession of a valid driving license for a period of at least one year. Driver’s minimum age limit is 21 years and maximum age limit is 65 years.
What documents are required to hire a car from Road Kings Rentals?

Copy of Passport with visa page. Copy of your valid UAE driving license / Valid International License. Credit Card
What payment options do you have?

You can use any of the following payment methods to pay for your rental: • Cash • Visa • MasterCard • American Express • Online Banking • Crypto
May I prepay my rental?

Yes, Telephone: +97156 329 2229
Do you require a deposit to rent a vehicle?

Yes. Your deposit type, amount and method of payment will vary by agreement type.
How do I reserve my rental car?

You can reserve a rental car by contacting one of our sales representatives via telephone or book-in using the forms on the website and someone will get in touch with you to confirm and take a deposit.
Modification/Cancellation of reservation?

You can modify or cancel your existing reservation by contacting our customer care representative. Please note that any modification or cancellation by the customer will have to make within 48 hours minimum. For any cancellation or modification by the customer less than 48 hours before, additional charges may be required.
Do Late-return fees apply?

Vehicles are rented on a daily (24-hour) basis. There is 1 hour (60 minutes) grace period for returns. After 1 hour, hourly car rate charges apply. After 3 hours late (180 minutes) late, full-day late charges apply. There is no grace period for rental fees, surcharges and optional equipment or protection charges. Full-day late charges will apply for these items.
Will any other fees apply?

There are no other fees applied, unless the customer wishes to add additional services (e.g. personal driver, urgent exchange, pick up, or other)
What types of vehicles do you offer?

Road Kings Rental offers a wide range of vehicles of different categories according to your needs, clean and reviewed, with a 24-hour help desk. Visit our fleet page to view the full list of cars available.
Can I change where I return a vehicle after I have picked it up?

Yes. You may change rental car pick-up service location by contacting our customer care representatives 3-6 hours in advance.
May I extend my rental beyond the original return date?

It depends on the situation. In case if your rental car is reserved by other customers, you can’t extend your rent of booked cars. However, you may exchange your rental car by any other available models. If you are exchanging within the same range and category, rental charges will remain same. If you are exchanging within lower and higher range, rental rates will be adjusted accordingly. In case if same rental car will not be reserved, then you may extend your rental by contacting our customer care representative or sales department.
What should I do if I have problems with my car? Do you offer roadside assistance?

Before you start driving, take a few moments to familiarise yourself with the vehicle’s equipment and operation, including heat and A/C, radio, lights, windshield wipers, spare tire, seat belts and door locks, and gas tank access. Getting distracted trying to figure out those things while driving can be dangerous. Don’t wait until the fuel warning light goes on to think about buying gas, especially if you don’t know how far it is between gas stations. In case you have problems with our rental car, you may contact our Sales Department. If there are minor issues which can be fixed on the stop, we will send our operations team for assistance. If, in the unlikely event your car malfunction, contact our sales department for assistance or car replacement. Do not leave your vehicle. Wait in the car for service or for the police to arrive.
What should I do if I'm involved in an accident or the car is damaged during my rental?

If you have an accident, do not leave the scene of the accident. Contact the police. If no one was hurt and vehicle damage is minor, drivers are recommended to move their vehicles to the side of the road to avoid blocking traffic. Otherwise, the vehicles should not be moved. Obtain the report from the police and submit it to Road Kings Rental.